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Documentation Index

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Sourcebot Enterprise is available on monthly and yearly plans. Both are seat-based. This page explains how seats are billed, how changes mid-term are handled, and what happens at renewal.

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Seat count

Your seat count is the number of active users in your Sourcebot instance. Seat usage is reported to Sourcebot on a daily interval, and your subscription quantity is kept in sync with that number.

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Monthly plans

Monthly subscriptions are billed at the start of each billing cycle. Users added mid-cycle are prorated across the remaining days and appear on your next invoice. Users removed mid-cycle take effect at the next cycle. There is no refund for the remainder of the current one. In short: you can scale up at any time and pay the prorated difference. Scaling down is effectively free until the cycle rolls over.

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Yearly plans

Yearly subscriptions are billed upfront for a committed seat count. As users are added during the term, the seat count rises but you aren’t charged immediately. Every three months we reconcile. Any seats added that quarter are billed, prorated across the quarters remaining in the term. Seats only move upward during the term. Shrinking the user count does not refund, and does not reduce the seat count until renewal. At renewal, you’re invoiced at your current seat count, and that number becomes the committed baseline for the next year.

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Example

Suppose you start a yearly plan in January with 100 seats.
  • In Q1, your user count grows to 110. At the end of Q1, you’re invoiced for 10 seats prorated across the 3 remaining quarters.
  • In Q2, your user count stays at 110. No reconciliation invoice is generated.
  • In Q3, your user count grows to 120. At the end of Q3, you’re invoiced for 10 seats prorated across the 1 remaining quarter.
  • In Q4, reconciliation does not generate a charge (there are no remaining quarters to prorate across).
  • At renewal in January, you’re invoiced at 120 seats for the next year. 120 becomes the new committed baseline.

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Cancellation

Cancelling a subscription takes effect at the end of the current billing cycle (monthly) or term (yearly). You retain access to Sourcebot Enterprise features until that point.

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Questions?

For billing questions, contact us.